Digital Products & Downloads
Digital products are delivered electronically. The product listing identifies the included format, content, access method, and any special requirements.
After purchase
- Use an email address you can access during checkout.
- Look for the order confirmation and any separate delivery or access message.
- Check spam, promotions, and filtered folders if a delivery message is not visible.
- Keep the order confirmation for future support.
Opening your files
File types and device requirements vary. Review the product page before purchase and use current software capable of opening the listed format. Some files may arrive in a compressed archive that must be extracted before use.
Access and permitted use
Unless a product listing states otherwise, a digital purchase is for the purchasing customer’s personal use. Do not redistribute, resell, publish, or share the files or access links.
Delivery or file problems
If a link is missing, expired, incomplete, or not working, contact Mystic Rebels with the order number, purchasing email, product title, device, and a brief description of the problem. Do not send passwords or payment information.
Refunds
Eligibility depends on the product and circumstances. Review the Refund Policy and contact us before purchasing if you are uncertain about compatibility or what is included.